At dewa89, member privacy is not merely a legal obligation — it is the foundation of trust we build with every user on our platform. Read this policy to fully understand how we handle your personal information.
Six core principles that shape dewa89's approach to protecting every member's personal data.
All members' personal and financial data is protected with 256-bit SSL encryption. Data transmitted between your device and dewa89's servers cannot be intercepted or read by unauthorized parties.
Dewa89 has never sold, rented, or traded member personal information to any third party for marketing or commercial purposes, and never will. Your data is used solely to operate our platform services.
Dewa89 members have the full right to access, correct, transfer, or request deletion of their personal data at any time through the account centre or by contacting our support team.
Member data is stored on servers protected by multiple layers of security, including firewalls, role-based access controls, and continuous activity log auditing to prevent unauthorised access.
Dewa89 fully complies with the Malaysia Personal Data Protection Act (PDPA) 2010. All data collection and processing is carried out in accordance with the principles set out in the Act.
In the unlikely event of a data security breach, dewa89 is committed to notifying affected members in a timely manner and taking immediate steps to contain any damage.
This Privacy Policy applies to all members and users of the dewa89 platform. By registering or continuing to use our platform, you confirm that you have read and understood this policy. If you have any questions, our support team is ready to help.
Dewa89 is an online entertainment platform operating in dewa89.bio and all related mobile applications. We understand that member trust is our most valuable asset, and privacy protection is at the core of that trust.
This Privacy Policy explains in detail how dewa89 collects, uses, stores, discloses, and protects your personal information. It also outlines your rights regarding that personal data and how you may exercise those rights.
This policy applies to all information we collect through:
This Privacy Policy should be read together with the dewa89 Terms and Conditions. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall prevail.
Dewa89 collects various categories of personal information depending on how you interact with our platform. The following is a detailed breakdown of the data we collect:
| Data Category | Type of Information | How It Is Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number, identity document image | Registration form & KYC |
| Contact Information | Mobile phone number, email address, residential address | Account Registration |
| Financial Data | Bank account number, bank name, deposit & withdrawal transaction history | Payment processing |
| Technical Data | IP address, device type, operating system, web browser, session ID | Automatically during use |
| Behavioural Data | Games played, session duration, betting records, usage patterns | Automatically during gameplay |
| Communication Data | Support chat records, emails sent to us | Support Interactions |
Data you provide voluntarily: This includes information you provide when registering, updating your profile, contacting customer support, or participating in certain promotions.
Automatically collected data: When you visit our platform, our systems automatically log technical information including your IP address, device type, and session activity for security and user experience improvement purposes.
Dewa89 uses collected personal data for legitimate and transparent purposes. We will not use your data for any purpose other than those stated below without first obtaining your consent:
Every instance of data processing carried out by dewa89 has a valid legal basis — whether based on your consent, contractual fulfillment, legal obligation, or the legitimate interests of our platform that do not override your rights.
Dewa89 does not sell members' personal data to any third party. However, in the course of operating the platform, we may share certain information with the following parties under limited and controlled circumstances:
All third parties we work with are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.
Cross-border data transfers: In some cases, your data may be processed on servers located outside Malaysia. In such situations, dewa89 ensures that protection equivalent to Malaysia's PDPA standards is applied through appropriate data transfer agreements.
Dewa89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the dewa89 platform.
Dewa89 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we implement include:
While no security system can be guaranteed 100% safe from all threats, dewa89 continually strives to employ the best industry technologies and practices to protect our members' personal data.
As a dewa89 member and data subject, you have the following rights regarding the personal information we hold about you:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data through your account settings or our support team.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may opt out of data processing for direct marketing purposes at any time with no impact on your account.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data under certain circumstances, such as while we are verifying its accuracy.
To exercise any of the above rights, please contact the dewa89 customer support team. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
Dewa89 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are our retention period guidelines:
Once the retention period expires, your personal data will be securely deleted or anonymized using methods that ensure it can no longer be linked to you.
The dewa89 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. dewa89's Privacy Policy does not apply to those third-party websites or services.
We recommend reading the privacy policy of each third party you interact with through our platform. dewa89 is not responsible for the privacy practices of third parties that are outside our direct control.
All game providers and payment partners working with dewa89 have undergone our privacy compliance review process and are required to meet equivalent data protection standards.
Dewa89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform service improvements.
When we make significant changes to this policy, we will:
Continued use of the dewa89 platform after any policy changes take effect constitutes your acceptance of the updated policy. It is your responsibility to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. Our Data Protection Officer (DPO) team is ready to assist.
You also have the right to lodge a complaint with the Malaysia Personal Data Protection Department if you believe your rights under the PDPA have been violated.
For formal personal data-related requests such as data access, correction, or deletion, please contact us via email [email protected] by stating your request type and your dewa89 account number to expedite processing.
Join over 500,000 Malaysian members who have trusted dewa89 as their preferred online entertainment platform. Your security and privacy are always our top priority.
By registering, you agree to the Terms & Conditions and Privacy Policy dewa89.